My background is firmly in the technical side of solar. I’ve spent years working out how panels perform in different weather, what makes storage more reliable, and how to keep systems running at their best. But here’s the thing: I don’t believe in drowning people in numbers. My aim is always to give clear, useful answers—think of me less as an engineer, more as a translator between the tech and the person who just wants to know, “Will this work for me?” Customer satisfaction is my number 1 goal, and I understand that it goes beyond a successful installation; it’s also about being there for you with reliable after-sales service too.